We are located at: 147 17th Ave #A San Mateo, CA 94402 We are searchable on google/apple maps. Our studio is located inside a building. Not ADA compliant. There are 2 flights of stairs.

Wednesday-Saturdays from 1pm-6:30pm Sundays from 11am-3pm CLOSED Mondays, Tuesdays We are by appointment only, so make sure to book a slot ahead of time. Same day slots are available for booking (if available). Please call for same day slots.

Please click "book" through our website. Select the package, date and time, then complete the booking with credit card payment. You will receive a confirmation email once your booking is confirmed. Any assistance please email info@fotogenicstudio.com

Cancellation with a full refund can be made up to 3 days after the booking date. Any cancellation requests after 3 days from the booking date are not eligible for a full refund. If the reservation date is within 3 days from the booking date, it is automatically not eligible for cancellation. Rescheduling your session can be made 24 hours prior to the reservation date. If within 24 hours, a 10% service fee applies. However, you are able to transfer your reservation to anyone who is able to make it! You do not need to inform us beforehand for this. Any no-show sessions are not eligible for rescheduling requests. Please email us at info@fotogenicstudio.com for cancellation and rescheduling requests.

Yes, there is a parking lot. You can park at an undesignated spot. Or there are plenty of street parking.

We do not accept walk-ins at this time. However, you may book a same-day appointment if available! Please book online.

We only accept debit/credit cards and Apple Pay. Additional fee applies when there’s additional members. Other add-ons such as purchasing original files and ordering extra prints are paid at the end of your studio session.

6 people max in colored backdrops room. 8 people max in white backdrop room. If you have more people, please contact us before booking. We can fit more people in the room, however it will be a tight fit in the frame! There is an additional charge of $20 payable at the studio for each person or pet joining the session.

Yes, pets are allowed as long as they are well behaved! One pet is free in your session. Additional fee of $20 per pet applies. A maximum number of 2 pets per session.

Kids under 2 years old are free.

Due to limited space, you will only be allowed to enter 10-15 minutes earlier to avoid overcrowding.

Please arrive at the studio 10 minutes prior to the scheduled time to enjoy the full session. Your session cannot be extended for the late arrival. Rescheduling your session can only be made 24 hours prior to the reservation date. If within 24 hours, a 10% service fee applies. However, you are able to transfer your reservation to anyone who is able to make it! If you no-show, you are not eligible for any rescheduling requests.

Yes, you do not need to inform us beforehand.

Absolutely! You can purchase gift certificates of $80 or $160. Click "book" and scroll all the way down to choose your option.

You are allowed to bring someone to help you take photos. As long as that person isn't in the photos, you do not have to pay for the additional person fee.

Currently we only offer one room per session. If you want to try both rooms, you will have to book an appointment for each room!

Unfortunately, our space is in a mixed use commercial building so any events/gatherings are not allowed!

Unfortunately the building does not have an elevator. There are two flight of stairs to our studio.

We do ask for permission in-person if you agree to have us post your photos on our social media platforms! If you change your mind and want your photos removed, please contact us through email info@fotogenicstudio.com

You can take unlimited amount of photos during the given time in the package you chose.

If available, you may add 10 minutes for a fee of $15. You may also book more than one session if you need more time.

We do not offer any retouching at this time. Any of your photos posted on our social media or website will have the skin retouched.

The photos you chose for prints will be sent through Google Drive link/Airdrop.

We only keep your photos for 30 days. After that, we may delete it without prior notice. Please make sure to download all your photos as soon as you receive them.

We are a self-portrait studio, meaning you are the photographer! We do not have an in-house photographer.

Yes! You may bring your own props. We recommend coming a bit earlier if you need time to setup. You can also bring food props. We ask not to bring any props that are hard to clean like glitter, confetti, etc. or there will be a cleaning fee of $10.

You can bring food props inside the studio. Please note there will be a $10 cleaning fee if needed. If it's not a food prop, we do not allow food nor drinks allowed inside the studio rooms. You can leave them outside during your session. No cake smashes!

We don't recommend taking passport photos here since we don't print out the required size for the passport photos. We recommend going to Walgreens/CVS for passport photos.

You may change your outfits in the studio or in the restrooms located in the hallway right outside our studio. Please keep in mind if you need to change during your session, the time will still be ticking!

Unfortunately, the camera can only take single shots at a time. Burst shots are not possible.

Yes, the staff can adjust the height of the camera and angle. You can call the staff over anytime to adjust it.

Unfortunately our lighting is fixed.

Unfortunately we can only take photos in portrait mode.

The photos will be taken in JPEG. RAWs are not provided.

The staff will show you how to change the backdrops when you arrive!

The photographer copyright laws state that whoever pushed the button owns the copyright. You will have full access to your photos that you take. We do ask for permission if you allow us to post your photos on our social media/website.